About

The Rug Project was all about designing a new way for customers to shop for rugs.

The team gathered to work on developing a new way of selling rugs in the company’s retail stores, in charge of the development of all creative aspects of this project. To work around all the technical issues that arose in this project, I spent a lot of time measuring, testing and mocking up my designs to ensure functionality and making improvements where I felt they were needed. This process also allowed me to present full-scale concepts to the other stakeholders within this project and show leadership our plans for discussion and feedback. Once the final designs and processes were selected, I collaborated with relevant buying teams and store operations to ensure high-quality implementation. I developed alongside these educational materials for inshore staff to help them understand the design and give them the necessary product knowledge, as well as set up feedback for those using these designs to foster continued improvements to help scale sales.